Total Quality Management / TQM is an integrative philosophy of management for continuously improving the quality of products and processes.

Total quality management
Total Quality Management: Empirical, Conceptual, and Practical Issues
The relationship between total quality management practices and their effects on firm performance
The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation
Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.
Distinguishing control from learning in total quality management: A contingency perspective.
The Rhetoric and Reality of Total Quality Management
Total quality management in education
Total quality management in SMEs
Total Quality Management Implementation and Competitive Advantage: The Role of Structural Control and Exploration.